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Printing Guidelines

Printing Guideline Templates can be viewed and downloaded.

Did you know that an incorrect setup file is the #1 reason for bad printing? To maintain our top-quality printing, we require the cooperation of our customers to prepare the file correctly for print.

High-resolution PDF templates can be viewed and downloaded. Please follow our file requirements and use our layout templates to print a top-quality product and avoid any production delays. We also have easy instructions to set up a good file for print.

June Spring Multimedia is not liable for reprints if you fail to follow any of these directions.

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Business Card
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Stationery
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PowerPoint Presentation
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Company Profile
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Product Label
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Product Packaging

Business Card Printing Guidelines

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Read our frequently asked questions or you can chat with us online for quicker response. If you can’t find your answer, contact us.

What type of ink do you use?

We use genuine Brother GT-3, water based pigment inks. GT-3 inks are CPSIA compliant and Oeko-Tex™ certified, which means they are safe to print on youth/children’s clothing and reduce environmental waste. Also, GT-3 inks provide a high washing colorfast AATCC rating of 4. For posters, we use Epson UltraChrome water based HDR ink-jet technology.

What inks are you using for printing apparel?

Our inks are water based and eco-friendly. Our apparel is created with the latest in garment printing technology. This give a much softer feel than traditional screen printed shirts, but with the same durability. We’re using CPSIA (Consumer Product Safety Improvement Act) compliant inks, which is a requirement when printing on children’s wear 12 and below.

When is a white under base used?

When a graphic includes the color white that is when a white under base is printed. The other general rule is that anytime the color being printed is lighter than the shirt it is being printed on, a white base would need to be laid on first. Bear in mind that these are a general rules so it does not apply to all cases.

How durable are DTG printed shirts compared to Screen Printed shirts?

Our experience shows us that DTG printed shirts are just as durable as screen printed shirts when it comes to washability.

Can I print copyrighted images?

We don’t assume responsibility for copyrighted designs sent to us for printing. By submitting a design, you warrant that you’re authorized to manufacture products with that design. If you have obtained the right to print copyrighted images, scan the documentation and send us a copy at june@junespringmultimedia.com or customercare@junespringmultimedia.com.

In Photoshop and Illustrator, should I save my file as "Save for Web"?

Please save your file using “Save as,” because saving files as “Save for Web” will automatically decrease the graphic’s resolution to 72 DPI. This may result in low quality and sizing issues with the final print.

What paper types do you offer?

We have a large collection of in-house stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.

Why do the printed colors look different than the colors on my screen?

In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.

Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a “what-you-see-is-what-you-get” final product.

Do I need to know about color separations or half-tone printing to get my job completed?

Absolutely not! We handle all the “back-end” production for you.

The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!

Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.

What is the Pantone Matching System (PMS)?

The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.

What is DPI, resolution and actual print file size?

These are a few basic terms to help you get started:

Resolution is the measure of pixels in the display, usually expressed in measurements of width x height. For example, a monitor that is 1920 x 1080 is 1920 pixels across and 1080 pixels down.

DPI (dots per inch) is the number of dots in a printed inch. The more dots the higher the quality of the print (more sharpness and detail)

The actual size is best described with (you guessed it) actual numbers. Let’s say you have a 5”x5” shape at 100dpi, but you need to make it a 10”x10”. If you simply scale it to twice its original size you go from 5”x5” to 10”x10”. Since the size has now doubled, your resolution has been cut in half- that particular part of your graphic, is now 50dpi.

When you’re submitting your print files, we ask that they’re at least 150dpi and at actual size. The resolution of any file is only as good as the dimensions.

Do you require minimum quantities on any of your products?

No. Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project. Call us at (US) 408.600.2621, (CA) 416.858.3811, (AU) 08.6102.5588 and (PH) 6332.263.2866 or simply email us at june@junespringmultimedia.com or customercare@junespringmultimedia.com.

What is the maximum file size of a print file?

The maximum print file size that can be uploaded or synced in June Spring Multimedia is 200MB.

Why is my product out of stock?

The biggest pro of printing on-demand is being able to offer dozens of unique models and color options for your products. However, having all of these options also means possibly encountering a situation when your product is out of stock.

It’s common practice in the drop shipping industry to not maintain stock of all product variants. Restocking takes just a few days and this process is calculated in our fulfillment time. But there can be situations when your product is out of stock for a longer period of time. Usually, it’s because the manufacturer has low quantities of the product, they’re located further from us, or it has suddenly been discontinued. There are a few things you can do if your product is out of stock.

In most out of stock cases, the situation can be resolved by waiting an extra day or switching to a similar color/model, etc. Make sure you’re following your store product updates closely – we notify you as soon as possible if an item/variant is discontinued.

I have a question regarding my order, who can I speak with?

If you have any questions regarding your order, we are here to help. Call us at (US) 408.600.2621, (CA) 416.858.3811, (AU) 08.6102.5588 and (PH) 6332.263.2866 or simply email us at june@junespringmultimedia.com or customercare@junespringmultimedia.com.
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